FAQ

How do I deposit AUD with a debit or credit card?
Published on 4 Feb 2026Updated on 5 Feb 2026
What's OKX Security Assistant?
Published on 15 Jan 2026Updated on 6 Feb 2026
How can I switch the site to my preferred language?
Published on 15 Jan 2026Updated on 27 Jan 20265
How to fix passkey error 50162 on Android devices
Published on 8 Dec 2025Updated on 26 Dec 2025448
How do I check if an email is officially from OKX via EML file?
Published on 24 Nov 2025Updated on 5 Jan 20267
Getting to know your activity and portfolio pages
Published on 5 Nov 2025Updated on 9 Dec 2025
How do I check on updates to my support ticket?
Published on 17 Oct 2025Updated on 27 Jan 202632
Why haven’t I received a reply from the blockchain project team?
Published on 17 Oct 2025Updated on 27 Jan 202610
Why can’t I see or use my crypto balance?
Published on 14 Oct 2025Updated on 15 Jan 20263
What should I do if my withdrawal was sent to the wrong user ID (UID)?
Published on 13 Oct 2025Updated on 27 Jan 20269
How do I navigate to and customize notification settings?
Published on 8 Oct 2025Updated on 6 Nov 202513
Supercharge your supercharts Terms & Conditions
Published on 1 Oct 2025Updated on 6 Nov 202521
What's USDT0 and how do I use it?
Published on 12 Sept 2025Updated on 20 Jan 202618
How do I avoid scams from off-site communication in P2P transactions?
Published on 11 Sept 2025Updated on 26 Sept 20259
Address type upgrade FAQ
Published on 26 Aug 2025Updated on 30 Dec 2025855

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