FAQ
Account management and security
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 8 Sept 202584
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 8 Sept 2025139
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 8 Sept 20251,530
- How do I register an account on OKX?Published on 23 May 2024Updated on 8 Sept 202522,882
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202514,493
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Sept 202510,057
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 8 Sept 20253,784
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 18 Sept 20253,734
- What is sub-account?Published on 22 Aug 2023Updated on 8 Sept 20251,682
- How do I change my email?Published on 6 Sept 2023Updated on 8 Sept 20253,642
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20253,117
- How do I change my phone number?Published on 7 Sept 2023Updated on 8 Sept 202512,939
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Sept 202512,842
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202511,076
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 8 Sept 20254,134